COVID-19

COVID-19

Support

At Live Well Kent and Medway we are continuing to support to people aged 17+ across Kent with their mental health and wellbeing while making some adaptions to follow the latest official advice and guidance.

Staff will support you over the phone and online instead of face-to-face. Some of our services are using online chat forums so that we can deliver one-to-one and group support.

We know that feeling connected with others is important for people’s mental health, so we are trying different ways to help you keep in touch with our staff and each other.

If you require support please do not hesitate to contact us by phone at 0800 5677 699 or complete our short online referral form.

For more information about looking after yourself and maintaining your wellbeing please have a look at our useful resources and apps pages.

If you need more urgent support

It’s natural to feel anxiety during times of uncertainty but help is available. If you’re feeling the pressure, don’t suffer in silence: call 0800 107 0160, text the word “Kent” or “Medway” to 85258 or visit releasethepressure.uk. You can also use the Mental Health Matters webchat here. Support is free, confidential and available 24hrs a day.

Kent County Council has set up a 24 hour helpline to support vulnerable people in Kent who need urgent help, supplies or medication. If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline at www.kent.gov.uk/KentTogether or by calling on 03000 41 92 92.

Current Guidance:

Click here to see how restrictions changed from the 17th May.

  • You must wear a face covering in indoor places such as shops and public transport (unless you are exempt)
  • Up to 6 people or 2 households can meet indoors
  • Up to 30 people can meet outside
  • Work from home if you can and minimise travel
  • If you have symptoms get a test and stay at home

Anyone who does not have symptoms can now get regular rapid lateral flow tests to check for COVID-19 delivered to your home. Click here to order tests to your home or arrange to collect.

For further details on the current guidance please see the government website.

What is COVID-19?

The most common symptoms are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of, or change to, your sense of smell or taste

Symptoms can take up to 14 days to present when you have the virus and some people may have it without any symptoms meaning they can pass it to other without knowing.