COVID-19 (Coronavirus)

COVID-19 (Coronavirus)


At Live Well Kent we are continuing to support to people aged 17+ across Kent with their mental health and wellbeing while making some adaptions to follow the latest official advice and guidance.

Staff will support you over the phone and online instead of face-to-face. Some of our services are using online chat forums so that we can deliver one-to-one and group support.

We know that feeling connected with others is important for people’s mental health, so we are trying different ways to help you keep in touch with our staff and each other.

We also know that the very real pressures of everyday life will continue and may even feel more difficult at the moment, impacting your mental health. We’ll continue to provide help around money worries, housing and work, as well as other stresses.

We are working very closely with other local organisations, meaning we’ll have the most up-to-date information about resources that might help you where you live.

If you require support please do not hesitate to contact us by phone at 0800 5677 699 or complete this short online referral form.

For more information about looking after yourself and maintaining your wellbeing please have a look at our useful resources and apps pages.

It’s natural to feel anxiety during times of uncertainty but help is available. If you’re feeling the pressure, don’t suffer in silence: call 0800 107 0160 or text the word “Kent” to 85258 or visit Support is free, confidential and available 24hrs a day. It’s provided by independent charities and funded by Kent County Council, Medway Council and NHS partners.

If you are in emotional distress and need urgent support, please ring the Mental Health Matters helpline (24/7) on 0300 330 5486 (free for mobiles) or 0800 107 0160 (free for landlines).

Kent County Council has set up a 24 hour helpline to support vulnerable people in Kent who need urgent help, supplies or medication. If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline at or by calling on 03000 41 92 92.

Current Guidance:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out – 2 metres (6 feet) apart where possible
  • Wash your hands regularly
  • Do not leave home if you or anyone in your household has symptoms, you can spread the virus even if you don’t have symptoms

For more information and guidance please see the government website –

What is Coronavirus?

The most common symptoms are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of, or change to, your sense of smell or taste

Symptoms can take up to 14 days to present when you have the virus and some people may have it without any symptoms meaning they can pass it to other without knowing.

Coronavirus may present you with a higher risk if you:

  • are 70 or older
  • are pregnant
  • have certain long-term health conditions

Further information about coronavirus symptoms and being higher risk can be found on the NHS Website