At Live Well Kent and Medway we are continuing to support to people aged 17+ across Kent with their mental health and wellbeing while making some adaptions to follow the latest official advice and guidance.

Staff will support you over the phone and online instead of face-to-face. Some of our services are using online chat forums so that we can deliver one-to-one and group support. A few of our services are now also offering face to face support with precautions in place.

We know that feeling connected with others is important for people’s mental health, so we are trying different ways to help you keep in touch with our staff and each other.

If you require support please do not hesitate to contact us by phone at 0800 5677 699 or complete our short online referral form.

For more information about looking after yourself and maintaining your wellbeing please have a look at our useful resources and apps pages.

If you need more urgent support

It’s natural to feel anxiety during times of uncertainty but help is available. If you’re feeling the pressure, don’t suffer in silence: call 0800 107 0160, text the word “Kent” or “Medway” to 85258 or visit You can also use the Mental Health Matters webchat here. Support is free, confidential and available 24hrs a day.

Kent County Council has set up a 24 hour helpline to support vulnerable people in Kent who need urgent help, supplies or medication. If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline at or by calling on 03000 41 92 92.

Current Guidance:

Click here to see the latest guidance.

  • Get vaccinated and get your booster dose
  • Consider wearing a face covering in crowded, enclosed spaces such as shops and public transport
  • Let fresh air in if you meet indoors. Meeting outdoors is safer
  • Remember that it is still possible to catch and spread COVID-19, even if you are fully vaccinated
  • Get tested if you have COVID-19 symptoms, and stay at home if positive

What is COVID-19?

The most common symptoms are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

About 1 in 3 people with coronavirus do not have symptoms but can still infect others. This is why everyone is advised to get tested regularly.