In a mental health crisis

In a mental health crisis

If you feel unable to keep yourself safe and need urgent support, you can contact these services at any time of the day or night. These services are not run by Live Well Kent & Medway.

  • Release the Pressure (run by Mental Health Matters) has a free helpline – 0800 107 0160. It also runs a text service – text ‘Kent’ or ‘Medway’ to 85258 for free confidential support
  • Kent and Medway Safe Havens (run by Mental Health Matters) can help when your usual sources of mental health support are closed for the night. They are offering face-to-face support, as well as phone and video calls. Visit their website to find out about support near you.
  • Hestia Folkestone Haven (run by Hestia) can help people aged 16+ in Folkestone and Hythe, including when other services are closed. Visit their site to find out more.
  • Mental Health Matters webchat – if you’re not comfortable talking on the telephone, you can speak to Mental Health Matters staff via webchat (which works a bit like Facebook messenger). Visit their website to access the webchat.
  • Samaritans has a free helpline – 116 123. You can also email jo@samaritans.org.uk and someone will respond within 24 hours
  • Kent and Medway NHS helpline – 0800 783 9111